Terms of Service

1. About these terms

These terms govern your use of Profile Query (https://profilequery.com), including its website, dashboard, REST API, MCP server and browser extension (together, the “Service”). The Service is operated by Seemu Apps(“we”, “us”). By creating an account or using the Service you agree to these terms. If you use the Service on behalf of an organization, you agree on its behalf.

2. What the Service does

Profile Query is a developer API that returns publicly available Instagram data, such as public profiles, posts, reels, comments, hashtags and locations, along with analytics computed from that data (for example, engagement rates). The Service only returns information that is publicly visible on Instagram without logging in. It never accesses private accounts, direct messages or any content that requires a login.

Profile Queryis an independent service. It is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc. “Instagram” is a trademark of Meta Platforms, Inc. and is used here only to describe the data the Service works with.

3. Your account and API keys

You must provide accurate account information and be at least 18 years old. You are responsible for keeping your API keys secret and for all activity that happens under your account. If you think a key has been exposed, revoke it in your dashboard and tell us.

4. Acceptable use

You agree to use the Service lawfully and responsibly. You must not use the Service, or any data you obtain through it, to:

• ▹stalk, harass, threaten, intimidate or monitor any individual, or track a person's location or activity;
• ▹build profiles of private individuals for surveillance, people-search, background checks or doxxing;
• ▹send spam or unsolicited bulk messages, or contact people in breach of anti-spam laws;
• ▹sell, rent or license personal data obtained through the Service as a dataset to third parties;
• ▹discriminate against anyone, or make decisions about credit, insurance, employment or housing;
• ▹infringe anyone's intellectual property or privacy rights, or republish media you don't have rights to;
• ▹attempt to access private accounts or non-public data, or get around any limits of the Service;
• ▹break any applicable law, including privacy and data-protection laws such as the GDPR and the Australian Privacy Act.

You are responsible for having a lawful basis for any personal data you process with the Service, and for honoring requests from people who ask you to stop processing their data. Our Data Processing Addendum applies where we process personal data on your behalf.

We may suspend or close accounts that we reasonably believe break these rules, and we may refuse requests that appear abusive.

5. Credits, pricing and payment

The Service is sold as prepaid credits, with no subscription. Prices are shown on the pricing page in US dollars. Most requests cost 1 credit, and the endpoint docs list the cost of each endpoint. Credits are only deducted for requests we successfully fulfil: invalid input and provider outages are not charged. Payments are processed by Stripe. Credits have no cash value and can’t be transferred between accounts.

Refunds are covered by our Refund Policy.

6. Availability and changes

We work to keep the Service fast and available, but we don’t guarantee it will be uninterrupted or error-free. Data comes from a public third-party platform, so fields or endpoints may change or become unavailable. We may change, add or remove features. If we make a change that materially reduces what your unused credits can buy, you can ask for a refund of those credits.

7. Disclaimers and liability

The Service and its data are provided “as is”. We don’t guarantee the accuracy or completeness of data that originates from third parties. To the extent the law allows, our total liability to you for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that can’t be excluded.

8. Ending your use

You can stop using the Service at any time and ask us to delete your account. We may suspend or close your account if you break these terms. Sections 4, 7 and 9 continue to apply after your account ends.

9. General

These terms are governed by the laws in force in Australia. If we change these terms materially, we will update the date above and, where appropriate, let you know by email. Continuing to use the Service after a change means you accept the updated terms.

10. Contact

Questions about these terms, or reports of misuse: support@mail.profilequery.com.